Keystone Envelope Company

Freight

All freight is F.O.B. plant. Freight will be added to your invoice at the time of checkout. All orders will be shipped via UPS, unless othe methods are approved prior to ordering.

 

Damages

All damages must be reported to Customer Service within 3 working days of receipt of goods. Credits will not be issued for damaged goods until approved by shipper. All visible damages must be reported at time of delivery.

 

Payment Terms

All orders are prepaid via VISA, MC or Amex at time or ordering.

 

Minimum Order

Minimum order is case quanitiy of any item.

 

Order Acceptance

All orders are subject to approval by Keystone Envelope.

 

Returns Policy

DO NOT return any product without prior authorization. Contact customer service department with your request for return merchandice authorization. Provide your sales order number, along with an itemized list of products to be returned. All returns must be freight prepaid and are subject to a 25% restocking chanrge. Credit will not be issued for any damaged goods. All returns must be full carton quantities. Returns are NOT permitted on any custom or specially manufactured item.